One of the biggest misconceptions in retail is believing that customers see everything inside a shop. In reality, they don’t. The longer people shop in the same place, the more selective their attention becomes. Regular…

Walk into a successful independent food shop today and come back six months later. The business will probably feel familiar, but it will not be exactly the same. You may notice a new regional speciality…

Independent food businesses are operating in a market that has changed dramatically over the last decade. Supermarkets no longer offer only basic products and generic assortments. Many now invest heavily in premium ranges, international food…