1. What is PickingCherry.com?
PickingCherry.com is a B2B (Business to Business) marketplace to create a direct connection between producers and wineries and customers. The customers are other business as shops, restaurants, cafes but also distributors or retailers as general.
3. Do I need to sign up before buying any Offer/Product?
Yes, every customer must be a business and registered before the purchasing. We have to control the address and if the buyer is a business or a person that for for a business.
5. What type of products do you sell online?
PickingCherry.com is the leading Business to Business e-commerce site. We are specialised in Italian food and wine. Every business can find on PickingCherry.com the best local producers and wineries and place an order directly with them.
7. Are the price on products with VAT and other delivery and custom costs?
The prices are without VAT and other delivery or custom costs, they are updated at the checkout. The final prices you pay is included of any costs.
9. How much time do I need to receive my order?
The order is normally dispatched in 2-3 days from the purchasing and, in normal conditions, the couriers use from 3 to 5 work days to deliver. Remember there could be special conditions and it could use more time to come. If you need an urgent delivery, you can contact us and we are happy to help you. To contact us you can use the contact form at the link below.
11. How much are the alcohol duties?
Duties are an important cost in UK, they are variable for still or sparkling wine or other kind of product (beer, cider or spirits). The cost depend also from the percentage of alcohol is in the products. Example: In the 2021 the duty for a standard bottle (0.75l) of still wine (red or white) in the range of alcohol from 5.5% to 15% is £2.23+VAT (20%), for a sparkling wine (with more than 8.5% of alcohol) is £2.86 + VAT (20%). You can find all duties at the official page below, on the cost with duty must be calculated the VAT.
13. How many days I have to check the integrity of products?
There are normally 3 days to check the integrity of products you receive. If the products are fresh you have the same day of delivery to check. This is to guarantee the correct process and give the opportunity to investigate the cause. For any problem you can contact us by email firstname.lastname@example.org or with the form below. You can also check our Return Policy.
2. Can I buy as final customer?
No, PickingCherry.com is a B2B (Business to Business) marketplace. Our customer is only business. Offers, prices, packaging and catalogues are proposed to satisfy a business request. Please read the Terms and Conditions at the link below.
4. How do I create a PickingCherry.com account?
PickingCherry.com is the leading Business to Business e-commerce site for UK market. Every business can create the own account from the link on top of page "Register" or directly the link below.
6. Could I have other cost after the purchasing?
No, the final price at the checkout is with VAT, delivery and custom costs. You won't have other costs. Remember that the prices on products are without VAT, delivery and custom costs, they are updated at the checkout.
8. Can I buy from different vendors?
Everyone can buy from different vendors but there are to place different orders. The vendors are in different places and each delivery is prepared independently.
10. Is the delivery expensive?
The cost depends from the quantity, the best price is normally with a pallet or part of it. We work constantly to find the best price and couriers. There is to consider that the International shipments are normally more expensive of a National one. The price of products are very competitive because they are without any other cost of distribution or storage. The buying is directly from producers or winery.
12. Is my payment safe?
We use one the most important and safe infrastructure of payment in the World, Stripe. You can find other information directly on their website, the link is below. We work constantly to offer an increased security in every step of our website.
14. What happen if I receive something wrong or broken?
We use the best packaging and we do double checks before the collections but it could happen. If the pack is visible broken you can decide to not accept the delivery and write the motivation directly with the courier, remember to do some photos. If the problem isn't immediately visible, you can communicate directly with us by email (email@example.com) or contact form below, remember to send us some photos of the problem, with more details as possible to understand it. We'll contact the supplier to find the best solution in the shorter time possible. You have 3 days to check the integrity of products.